Refund & Return

Refund and Return Policy

1. Introduction

At Product4U, we are committed to ensuring your satisfaction with your purchase. If you are not completely satisfied with your order, please review our Refund and Return Policy below to understand how you can return or request a refund for your items.

2. Return Eligibility

To be eligible for a return, the following conditions must be met:

• Timeframe: You must request a return within [5] days of receiving your order. For items marked as “final sale” or “non-returnable,” returns will not be accepted.
• Condition: Items must be unused, in their original packaging, and in the same condition as when you received them. Returns that do not meet these criteria may be subject to a restocking fee or may be declined.
• Proof of Purchase: A valid receipt or order confirmation is required for all returns.

3. Non-Returnable Items

The following items are not eligible for return or refund:

• Items marked as “final sale” or “non-returnable” at the time of purchase.
• Items that have been used, damaged, or altered from their original condition.
• Custom or personalized products.

4. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Email us at Product4ucare@gmail.com with your order number, the reason for the return, and any relevant photos of the item if necessary.
2. Return Authorization: We will provide you with a Return Authorization (RA) number and instructions on how to return your item.
3. Return Shipping: Ship the item back to us using the provided instructions. You are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective item.
4. Inspection: Once we receive and inspect the returned item, we will process your refund or exchange based on the condition of the item and adherence to our policy.

5. Refunds

Upon approval of your return, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please allow [10] business days for the refund to be processed and reflected in your account.

6. Exchanges

If you wish to exchange an item for a different size or color, please indicate this when you request a return. We will do our best to accommodate your request based on product availability. If the item you want is out of stock, we will issue a refund instead.

7. Defective or Wrong Items

If you receive a defective item or the wrong product, please contact us immediately at Product4ucare@gmail.com. We will arrange for a replacement or refund at no additional cost to you.

8. Shipping Fees

Original shipping fees are non-refundable. If you are returning an item for reasons other than a defect or error on our part, you will be responsible for return costs.

9. Contact Us

For any questions or concerns regarding our Refund and Return Policy, please contact us at:

Product4U
Bar, Raipur, Beawar, Rajasthan, India 306105
Email: Product4ucare@gmail.com

Thank you for shopping with Product4U. We value your satisfaction and are here to assist you with any issues you may have.